User Activity allows you to view the users’ activity related to Move-Ins and Move-Outs, Payments, Notes, and Changes on the Cloud from your District Manager, Manager, Assistant Manager, and Accountant. If you’d like to access this option, please follow the steps below:
1. Click on Operations.
2. From the drop-down, click on User Activity.
3. This is your main screen.
1. Click here to view the activity of a specific user or all users.
2. Click here to view users' activity for a specific date range.
Activity Overview
The ‘Activity Overview’ tab gives you a quick overview of rental reservations, reversed/voided payments, payments, delinquencies, unit transfers, etc.
Exceptions
The ‘Exceptions’ tab gives an overview of the applied credit, adjusted PTDs, and reverse/voided payments for the selected date.
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Move-Ins / Move-Outs
The ‘Move-Ins / Move-Outs’ tab gives you an overview of the move-ins and move-outs of the selected date range, including any discounted rate move-ins plus the sources of those move-ins and move-outs.
Payment
The ‘Payment’ tab is another way to view the ‘Collection Detail’ report. It provides the same functionality as opening the report from Reports > Collection (from the sidebar) > Collection Detail. However, under this section, you can filter the collection detail based on a specific user.
Notes
The ‘Notes’ tab is an excellent way to view all the notes applied on Units based on all or a specific user at the specified date.
Activity Graph
The ‘Activity Graph’ tab provides a quick overview of all or specific users based on the selected dates, and it’s broken down further by hourly activity. It also allows you to view between what hours your facility experiences the most activity.
Changelogs
The ‘Changelogs’ tab lets you view any changes to the tenant’s information or your Cloud settings. You can verify that under this tab if you suspect someone changed a setting without permission.
If you need additional assistance, please reach out to cloud_support@quikstor.com with a detailed message outlining your issue, and one of our techs will reach out!